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Terms and Conditions

This page, in addition to our Website Terms of Use and Privacy Policy govern the relationship between ProPERLA UK Ltd and you in relation to our website www.properla.co.uk (“our website”).

ProPERLA UK Ltd are owners and operators of this website. We reserve the right to change these terms and conditions from time to time. The latest terms and conditions will be displayed on our website and we advise you to read through them each time that you use our website.

The term ‘you’ refers to the user or viewer of our website.
 
Information About Us
www.properla.co.uk is a website operated by ProPERLA UK Ltd. We are registered in England and Wales under company number 05633107 and with our registered office at Unit 37, Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, United Kingdom.
If you have any questions about your order or these terms and conditions please contact us by phone on 0161 763 7074 , by email at info@properla.co.uk or by writing to us at: ProPERLA UK Ltd., Unit 37 Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 OLU
 
Product Information and Prices
Whilst every effort is made to ensure that all details, descriptions and prices of Products which appear on www.properla.co.uk are accurate, no responsibility will be accepted for errors and omissions.
 
Complaints
Complaints will be dealt with fairly, confidentially and swiftly. Any complaint or compliment can be sent to info@properla.co.uk. We will acknowledge the complaint within 5 working days and provide a likely timescale for resolving the dispute. We will keep you informed of what action we are taking.
 
Written Communications
Communications pertaining to enquiries made on our website or over the phone will be mainly through electronic means, including email. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to these electronic means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

Notice may be given to you at either the e-mail address or the account holder’s address. Notice will be deemed received and properly served 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail – that such e-mail was sent to the specified e-mail address of the addressee.

All written notices given by you to us must be given to ProPERLA UK Ltd., Unit 37 Peel Industrial Estate, Chamberhall Street, Bury, Lancashire, BL9 OLU or by emailing us at info@properla.co.uk
 
Use of Material
Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, nonconfidential and nonproprietary. By transmitting or posting anything to ProPERLA UK Ltd. or the Site, you grant ProPERLA UK Ltd. or its affiliates an irrevocable, worldwide, royalty-free nonexclusive license to reproduce, modify, adopt and publish such materials, in whole or in part for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting in any media now known or later developed. Furthermore, ProPERLA UK Ltd is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products or services using such information. Through your usage of the Site, you may submit and/or ProPERLA UK Ltd may gather certain limited information about you and your web site usage subject to the ProPERLA UK Ltd Privacy Policy.
 
Force Majeure
We will not be liable for non-performances of our obligations caused or resulting from industrial disputes or any other circumstances beyond the reasonable control of the company such as act of God, riots, civil commotion, flood, fire and legislation.
If by reason of such circumstances it shall become impossible within a reasonable time for the company to wholly or partly supply the items ordered then the customer’s liability will be limited to the value of the items already supplied.

Disclaimer
Any information displayed on our website or other printed matter by ProPERLA UK Ltd is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. The information provided on our website is not a substitute for contact with the technical service department. Whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website.

Through our website you are able to link to other websites which are not under the control of ProPERLA UK Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep our website up and running smoothly. However, ProPERLA UK Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
 
Disclaimer of Warranties
You understand and agree that ProPERLA UK Ltd assumes no responsibility for the timeliness, deletion or mis-delivery of any communications. PROPERLA UK Ltd, ANY OF ITS AFFILIATES, ADVERTISERS, ITS AND THEIR DIRECTORS, OFFICERS AND EMPLOYEES, AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE ARE NOT LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT SHALL PROPERLA UK LTD BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF PROPERLA UK LTD HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. ProPERLA UK Ltd also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.
 
Termination
ProPERLA UK Ltd reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice for any reason or no reason whatsoever. You agree that ProPERLA UK Ltd shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site.

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